Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide when interacting with our website, including but not limited to:

• Contact Information: Full name, email address, phone number, WhatsApp number, and company name (when you submit an inquiry form).
• Inquiry Content: Product interests, order quantities, customization requirements, and any messages you include in the inquiry form.
• Communication Records: Email correspondence, chat messages, and other communications you initiate with us.
• Technical Data: IP address, browser type, device information, operating system, referring URLs, pages visited, and time spent on pages (collected via cookies and analytics tools).
• Geolocation Data: Approximate location derived from your IP address to better understand our global customer base.

We do not collect sensitive personal data (e.g., government IDs, financial account details, health information).

2. How We Use Information

We use the information we collect for the following purposes:

• Inquiry Response: To respond to your questions, provide product quotes, and discuss order details.
• Customer Support: To assist with product selection, technical support, and after-sales service.
• Business Communication: To send you updates, product information, and promotional materials (only with your consent).
• Website Improvement: To analyze user behavior on our website and improve site performance, user experience, and content relevance.
• Legal Compliance: To comply with applicable laws, regulations, and legal process.
• Security: To detect and prevent fraud, abuse, and unauthorized access.

3. Inquiry Form Data

When you submit an inquiry through our contact form or quote modal:

• Your data is transmitted securely to Formspree, our third-party form processing service.
• The information you provide (name, email, phone, company, message) is stored in Formspree and forwarded to our sales team email (aero@rc-fishingboat.com).
• Formspree is GDPR-compliant and processes data on servers located in the United States and European Union. For more information, please review Formspree's Privacy Policy.
• We retain inquiry data for a period of 24 months to maintain business communication history, after which it is securely deleted.
• You may request deletion of your inquiry data at any time by contacting us at aero@rc-fishingboat.com.

4. Cookies

Our website uses cookies and similar tracking technologies to enhance user experience:

• Essential Cookies: Required for basic website functionality, such as cookie consent management and form processing.
• Analytics Cookies: Used to understand how visitors interact with our website (e.g., which pages are most visited). We use Google Analytics for this purpose.
• Functional Cookies: May be used to remember your preferences (e.g., cookie consent choice).

When you first visit our website, a cookie consent banner appears allowing you to accept or reject non-essential cookies. You can manage your cookie preferences at any time by clicking the "Manage Cookies" option in your browser settings or by clearing your browser cache.

Rejecting cookies will not prevent you from using our website or submitting inquiries.

5. Third-party Services

We use the following third-party services that may collect data about your visit:

• Formspree — Processes all inquiry form submissions. Data transferred includes: name, email, phone/WhatsApp, company, and message content. Privacy Policy
• Google Analytics — Provides anonymous website traffic analysis and user behavior insights. Data collected includes: pages visited, session duration, browser type, device type, and referring source. Privacy Policy
• Google Fonts — May be used to serve website fonts. Privacy Policy

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Third-party services are only used as necessary to operate our website and process your inquiries.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data:

• Encryption: All data transmitted through our inquiry forms is encrypted using HTTPS/SSL (TLS 1.2+).
• Access Control: Access to inquiry data is limited to authorized sales and support personnel only.
• Secure Storage: Form submission data is stored on Formspree's secure infrastructure with industry-standard security protocols.
• Regular Review: We periodically review our data collection practices and security measures to ensure compliance with evolving standards.

While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: You may request that we limit how your data is processed.
• Right to Data Portability: You may request your data in a structured, machine-readable format.
• Right to Object: You may object to the processing of your data for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at aero@rc-fishingboat.com. We will respond to your request within 30 days.

If you believe our processing of your data violates applicable law, you also have the right to lodge a complaint with your local data protection supervisory authority.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels:

• Email: aero@rc-fishingboat.com
• Phone / WhatsApp: +86 132 110 27073
• Company: HK LIANYIXIN INDUSTRIAL CO., LIMITED
• Address: Shenzhen, Guangdong, China
• Website: rc-fishingboat.com

Our Data Protection Officer (Manager: Aero) is available to address privacy-related concerns directly.